Trusted by property owners nationwide
Our track record speaks for itself
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Properties Managed
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Occupancy Rate
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Happy Guests
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Landlord Stress
Customer First
Every decision we make puts our landlords and guests first.
Trust & Transparency
Complete transparency in all our dealings and communications.
Excellence
We maintain the highest standards in everything we do.
Innovation
Constantly improving our technology and processes.
Our values drive everything we do
These core principles guide our decisions and shape how we interact with landlords, guests, and each other.
We believe that by staying true to these values, we can continue to build trust and deliver exceptional results for everyone we work with.
Three beliefs that guide our company
Understand the principles that guide our decisions.
Growth is more important than customisation.
The major booking platforms have shaped how everyone books accommodation. We take their best practices and give them to you. This is why we outperform competitors who choose customisation over growth.
We have to earn your business every month.
Property management is hard enough without long-term contracts. Landlords vote with their feet. We want you to be able to leave easily if we aren't adding value.
Landlords should own their customer relationships.
If you decide to leave Samson Heights, you get to bring your customers with you. We believe in transparency and ownership.
